Mn fafmc alfie

Contact us

Here are some frequently asked questions that might help with your enquiry.

FAQs

  • will I be able to use findandfundmycar.com if I have a poor or bad credit rating?

    It is unlikely that you would be eligible for finance through findandfundmycar.com if you know you have a poor or bad credit rating. Why not check using our quick decision in principle tool, without impacting your current credit rating?

    You can still use findandfundmycar.com to find your perfect car and then contact the dealer to explore other funding options.

  • I have completed a decision in principle, but have been declined - what else can I do?

    This would suggest you would not be eligible with MotoNovo Finance, based on our current lending criteria. Please continue to search for your perfect car and then contact the dealer directly and explain the situation. They may have alternative funding options available from other providers that could accept you for finance.

  • I’ve submitted my finance application, but not had any confirmation.

    If you’ve recently submitted a finance application, then it may still be under review by our team. As soon as a decision has been made the dealer will be in touch to let you know if you have been accepted or declined.

    If you have applied for finance outside of normal working hours, then the dealer may not be able to respond immediately. Please feel free to contact them to get your decision and finalise your purchase in the dealer’s normal working hours.

  • my finance application has been declined - what can I do now?

    You have been declined with MotoNovo Finance, based on our current lending criteria. Please speak to the dealer about the situation as they may have alternative funding options available from other providers for you to choose from.

  • I have a part exchange vehicle.

    You’ll need to contact the dealer directly and they will be able to give you an accurate appraisal, based on your vehicles current age, mileage and condition.

These didn’t help with your enquiry? Click the button below to contact us.

Contact us

Please enter your first name
Please enter your surname
Please enter a valid email
Please enter a valid phone number
Please enter your query
Please enter a dealer name
Please enter a dealer postcode
Please enter your first name
Please enter your surname
Please enter a valid email address
Please enter a valid phone number
Please enter your query