Privacy & Cookies Policy

findandfundmycar.com which is part of MotoNovo Finance, a division of FirstRand Bank Ltd (London Branch) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the findandfundmycar.com Web Site and governs data collection and usage. By using the findandfundmycar.com website, you consent to the data practices described in this statement.

Collection of your Personal Information

findandfundmycar.com collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. findandfundmycar.com also collects anonymous demographic information, which is not unique to you, such as your postcode, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by findandfundmycar.com. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by findandfundmycar.com for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the findandfundmycar.com Web Site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through findandfundmycar.com public message boards, this information may be collected and used by others. Note: findandfundmycar.com does not read any of your private online communications.

findandfundmycar.com encourages you to review the privacy statements of Web sites you choose to link to from findandfundmycar.com so that you can understand how those Web sites collect, use and share your information. findandfundmycar.com is not responsible for the privacy statements or other content on Web sites outside of the findandfundmycar.com family of Web sites.

Use of your Personal Information

findandfundmycar.com collects and uses your personal information to operate the findandfundmycar.com Web Site and deliver the services you have requested. findandfundmycar.com may also use your personally identifiable information to inform you of other products or services available from findandfundmycar.com and other parts of FirstRand Bank Ltd. findandfundmycar.com may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

findandfundmycar.com does not sell, rent or lease its customer lists to third parties. findandfundmycar.com may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, findandfundmycar.com may share data with trusted partner (including any car dealer offering cars for sale in which you have expressed an interest through our site) to help findandfundmycar.com perform statistical analysis, send you email or postal mail, provide customer support or provide the findandfundmycar.com service on our behalf. A company called iVendi Ltd provides the platform upon which the findandfundmycar.com Web Site operates. Your information will not be used by iVendi to market any of its services and products to you unless you agree otherwise but it may use your data for analysis and profiling purposes in order to be able improve its platform services. All such third parties are prohibited from using your personal information except as stated above and to provide services to findandfundmycar.com. We require them to maintain the confidentiality of your information and to hold it securely.

Should any additional uses of your information be required during the course of an application for example for the purposes of carrying out credit searches, further information will be given to you at the appropriate point in your customer journey.

findandfundmycar.com does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

findandfundmycar.com keeps track of the Web sites and pages its customers visit, in order to determine which findandfundmycar.com services are the most popular. This data is used to deliver customised content and advertising within findandfundmycar.com to customers whose behaviour indicates that they are interested in a particular subject area.

findandfundmycar.com will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on findandfundmycar.com in relation to the site; (b) protect and defend the rights or property of findandfundmycar.com; or (c) act under exigent circumstances to protect the personal safety of users of findandfundmycar.com, or the public.

Our Cookie Policy

Cookies and similar technologies

This website sets and uses cookies and similar technologies to store and manage user preferences, deliver targeted advertising, enable content, and gather analytic and usage data, for example. The use of cookies and other tracking technologies is standard across websites and apps through which information is collected about your online activities across applications, websites, or other services. More information about how

we use cookies and similar technologies and how you can control and manage them is below.

What are cookies?

A cookie is a small text file that is placed on a computer or other device and is used to identify the user or device and to collect information. Cookies are typically assigned to one of four categories, depending on their function and intended purpose: strictly necessary cookies, performance cookies, functional cookies, and cookies for marketing purposes.

Types of cookies and why we use them

  • Strictly necessary cookies: These cookies are essential to enable you to move around a website and use its features. Without these cookies, services you have asked for, like adding items to an online shopping cart, cannot be provided.

  • Performance cookies: These cookies collect information about how you use our websites. Information collected includes, for example, the Internet browsers and operating systems used, the domain name of the website previously visited, the number of visits, average duration of visit, and pages viewed. These cookies don’t collect information that personally identifies you and only collect aggregated and anonymous information. Performance cookies are used to improve the user-friendliness of a website and enhance your experience.

  • Functionality cookies: These cookies allow the website to remember choices you make (such as your username or ID, language preference, or the area or region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts, and other customisable parts of web pages. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog. The information these cookies collect may be anonymised, and they cannot track your browsing activity on other websites.

  • Targeting and advertising cookies: These cookies track browsing habits and are used to deliver targeted (interest-based) advertising. They are also used to limit the number of times you see an ad and to measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations, such as advertisers.

Cookies we set

Google Analytics

Cookies: _utma, _utmz, _ga, _gat, _gid (Performance)

We use Google Analytics to carry out statistical analysis of page use, page interactions and paths through the website to evaluate and develop our website. This is known as ‘digital analytics’. We may also record certain information that customers provide during online applications. To opt out of being tracked via Google Analytics, you can also use Google’s opt-out browser add-on:  https://tools.google.com/dlpage/gaoptout.

Visual Website Optimizer

Cookies: _vis_opt_exp_EXPERIMENT_ID_goal_GOAL_ID, _vis_opt_test_cookie, _vis_opt_exp_EXPERIMENT_ID_combi, _vis_opt_exp_EXPERIMENT_ID_exclude, _vis_opt_exp_EXPERIMENT_ID_split, _vis_opt_s, _vis_opt_out, _vwo_uuid

Visual Website Optimizer ("VWO") is provided and hosted by Wingify Software Private Limited and is used to collection information about, test and analyse use of the Site, including by depositing cookies on user's devices. Wingify posts a privacy policy which governs how collects and uses user information which is available at https://vwo.com/privacy-policy. Information about the cookies used by VWO is available at, https://vwo.com/knowledge/cookies-used-by-vwo. You may opt-out of any tracking by VWO through the opt-out tool provided by Wingify, available at https://vwo.com/opt-out. By opting out, a cookie will be placed on your device which will last for up to ten years (unless deleted earlier) and which signals VWO not to collect information about your use of the Site.

Wistia

Cookies: _distillery, muxData (Performance)

We use a third-party supplier to provide the hosting of our finance related videos. This company will use cookies to record viewing of videos. For full details of the Wistia cookie policy and opt out rules please refer to  wistia.com.

Snowplow Analytics

Cookies: Ivsp (Performance)

We use Snowplow Analytics to carry out statistical analysis of page use, page interactions and paths through the website to evaluate and develop our website. This is known as ‘digital analytics’. We may also record certain information that customers provide during online applications. Please refer to  snowplowanalytics.com.

Managing Cookies

You can manage website cookies in your browser settings, and you always have the choice to change these settings by accepting, rejecting, or deleting cookies. If you choose to change your settings, you may find that certain functions and features will not work as intended on the Services. All browser settings are slightly different, so to manage cookies, you should refer to the relevant settings within your browser.

We understand that you may want to know more about cookies. Here are some useful resources that provide detailed information about types of cookies, how they are used, and how you can manage your cookie preferences:  www.aboutcookies.org  or  www.allaboutcookies.org. Please click below for detailed information on how to disable and delete cookies in some commonly used browsers:

Other tracking technologies

  • Local shared objects/Flash cookies: Flash cookies, also known as local shared objects, are designed to support browser content supported by Adobe® Flash. They are usually used to enable ads and video content on websites. Like other cookies, they will store information on your device, some of which will be specific to the Flash-enabled content. Flash cookies can only be deleted within Adobe Flash rather than via your browser. Please refer to the following help page for information on how to manage your privacy settings and deletion of Flash cookies:  www.macromedia.com/support

  • Web beacons: Our web pages may contain electronic images known as web beacons (also called single-pixel gifs and transparent graphic images) that we use to help deliver cookies on our sites, count users who have visited those sites, deliver services, and analyse the effectiveness of our promotional campaigns, for example. We may also include web beacons in our marketing email messages or newsletters to determine whether an email is opened or if links are clicked.

  • Web server & application logs: Our servers automatically collect certain information to help us administer and protect the Services, analyse usage, and improve users’ experience. The information collected includes:

    • IP address and browser type
    • Device information including Unique Device Identifier (UDID), MAC address, Identifier For Advertisers (IFA), and similar identifiers we or others may assign
    • Device operating system and other technical facts
    • The city, state, and country from which you access our website
    • Pages visited and content viewed, stored, and purchased
    • Information or text entered
    • Links and buttons clicked
    • URLs visited before and after you use our Services

Third Party Cookies

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Security of your Personal Information

findandfundmycar.com secures your personal information from unauthorised access, use or disclosure. findandfundmycar.com secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

findandfundmycar.com will occasionally update this Statement of Privacy to reflect company and customer feedback. findandfundmycar.com encourages you to periodically review this Statement to be informed of how findandfundmycar.com is protecting your information.

Contact Information

findandfundmycar.com welcomes your comments regarding this Statement of Privacy. If you believe that findandfundmycar.com has not adhered to this Statement, please contact findandfundmycar.com at info@MotoNovofinance.com, or write to us at findandfundmycar.com, One Central Square, Cardiff, CF10 1FS. We will use commercially reasonable efforts to promptly determine and remedy the problem.

NOTICES

If you have any comments or questions about this website or any aspect of our products and/or services, please contact us as specified on the "contact us" page.